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An Assessment Methodology about the Effectiveness of Mobility IT Solutions: Application to Six Demo Sites

Publicated to:Sustainability. 16 (5): 2121- - 2024-03-01 16(5), DOI: 10.3390/su16052121

Authors: Malekzadeh, Mehdi Zarehparast; Santarremigia, Francisco Enrique; Molero, Gemma Dolores; Malviya, Ashwani Kumar; Kapoor, Aditya; Arroyo, Rosa; Sanchez, Tomas Ruiz

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Abstract

Considering the significant growth rate of populations in urban areas, public transport has become vital to urban living. Promoting the culture of Mobility as a Service (MaaS) among travelers has become unavoidable to address climatic challenges, particularly the global warming phenomenon. To encourage the use of public transport, it is important to introduce innovative IT solutions to the ecosystem of TSPs (Transport Service Providers) backed by an in-depth analysis to meet the expectations and the needs of the TSPs and the travelers. Building on the work from a previous paper, which introduced an assessment methodology based on the calculation of the effectiveness of IT solutions to meet traveler's needs and expectations, this paper presents the results of an intersectional assessment by applying this methodology with data collected in six demo sites (Athens, Barcelona, Liberec, Osijek, Padua, and Warsaw). This paper will help to understand better this quantitative assessment methodology, and especially help IT developers and TSPs understand better how to apply it to their IT solutions. Results of this assessment show which of these IT solutions (functionalities) are worth investment, considering the satisfaction level of both TSPs and travelers. This assessment methodology is scalable to other demo sites and datasets in further developments.

Keywords

Assessment methodAthens [georgia]Barcelona [barcelona (prv)]Barcelona [catalonia]Bayesian networksCataloniaCroatiaCzech republicData setGeorgiaGlobal warmingInnovationIt effectivenesIt effectivenessItalyLibereckyLiving standardMaasMazowieckieOsijekPadovaPaduaPoland [central europe]Public transportRailway transportRailwaysSpainTransporUnited statesUrban areaUsers' needs and expectationsUsers’ needs and expectationsVenetoWarsaw [mazowieckie]

Quality index

Bibliometric impact. Analysis of the contribution and dissemination channel

The work has been published in the journal Sustainability due to its progression and the good impact it has achieved in recent years, according to the agency Scopus (SJR), it has become a reference in its field. In the year of publication of the work, 2024 there are still no calculated indicators, but in 2023, it was in position , thus managing to position itself as a Q1 (Primer Cuartil), in the category Geography, Planning and Development.

Impact and social visibility

From the perspective of influence or social adoption, and based on metrics associated with mentions and interactions provided by agencies specializing in calculating the so-called "Alternative or Social Metrics," we can highlight as of 2025-06-03:

  • The use of this contribution in bookmarks, code forks, additions to favorite lists for recurrent reading, as well as general views, indicates that someone is using the publication as a basis for their current work. This may be a notable indicator of future more formal and academic citations. This claim is supported by the result of the "Capture" indicator, which yields a total of: 9 (PlumX).

With a more dissemination-oriented intent and targeting more general audiences, we can observe other more global scores such as:

    It is essential to present evidence supporting full alignment with institutional principles and guidelines on Open Science and the Conservation and Dissemination of Intellectual Heritage. A clear example of this is:

    • The work has been submitted to a journal whose editorial policy allows open Open Access publication.

    Leadership analysis of institutional authors

    There is a significant leadership presence as some of the institution’s authors appear as the first or last signer, detailed as follows: Last Author (Sanchez, Tomas Ruiz).