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Analysis of institutional authors

Marin-Garcia, Juan A.AuthorJuárez Tárraga, AmableAuthorSantandreu Mascarell, CristinaAuthor

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Kaizen philosophy: The keys of the permanent suggestion systems analyzed from the workers’ perspective

Publicated to:Tqm Journal. 30 (4): 296-320 - 2018-01-01 30(4), DOI: 10.1108/TQM-12-2017-0176

Authors: Marin-Garcia, Juan A. ; Juárez Tárraga, Amable; Santandreu Mascarell, Cristina

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Abstract

Purpose: The purpose of this paper is to perform a context analysis about a specific Kaizen program, suggestion systems in permanent teams, and identified the barriers and facilitators that companies encounter while implementing them from the workers’ perspective. Design/methodology/approach: The authors applied an inductive method, the Grounded Theory, to develop a specific context theory using the information that emerged from a convenience sample of 182 workers in several countries. Findings: The facilitators and barriers identified for the workers in the field study are aligned with those identified in previous studies, generally obtained using information provided by managers. The methodology enabled us to identify the relationships between them and their level of relevance. Research limitations/implications: The main limitations were linked with the source of the data as the authors worked with a convenience sample and only analyzed the information provided by the workers. Practical implications: The identified facilitators, their relationships and their relevance, contribute to understand the functioning phenomena of suggestion systems in permanent teams to facilitate organizations using this continuous improvement program more effectively. Originality/value: The originality of this study, apart from identifying facilitators from the workers’ perspective, is that the used method enabled us to identify the relationships between them and know how the operators perceived their relevance. © 2018, Emerald Publishing Limited.

Keywords

BarriersContinuous improvementContinuous improvementsFacilitatorsGrounded theoryHuman resource managementInformation useKaizenSuggestions systems in permanent teamsTeam effectivenessTechnology transfer

Quality index

Bibliometric impact. Analysis of the contribution and dissemination channel

The work has been published in the journal Tqm Journal due to its progression and the good impact it has achieved in recent years, according to the agency Scopus (SJR), it has become a reference in its field. In the year of publication of the work, 2018, it was in position , thus managing to position itself as a Q1 (Primer Cuartil), in the category Business, Management and Accounting (Miscellaneous).

From a relative perspective, and based on the normalized impact indicator calculated from World Citations from Scopus Elsevier, it yields a value for the Field-Weighted Citation Impact from the Scopus agency: 1.29, which indicates that, compared to works in the same discipline and in the same year of publication, it ranks as a work cited above average. (source consulted: ESI Nov 14, 2024)

This information is reinforced by other indicators of the same type, which, although dynamic over time and dependent on the set of average global citations at the time of their calculation, consistently position the work at some point among the top 50% most cited in its field:

  • Field Citation Ratio (FCR) from Dimensions: 10.48 (source consulted: Dimensions Jun 2025)

Specifically, and according to different indexing agencies, this work has accumulated citations as of 2025-06-16, the following number of citations:

  • Scopus: 29
  • OpenCitations: 27

Impact and social visibility

From the perspective of influence or social adoption, and based on metrics associated with mentions and interactions provided by agencies specializing in calculating the so-called "Alternative or Social Metrics," we can highlight as of 2025-06-16:

  • The use, from an academic perspective evidenced by the Altmetric agency indicator referring to aggregations made by the personal bibliographic manager Mendeley, gives us a total of: 167.
  • The use of this contribution in bookmarks, code forks, additions to favorite lists for recurrent reading, as well as general views, indicates that someone is using the publication as a basis for their current work. This may be a notable indicator of future more formal and academic citations. This claim is supported by the result of the "Capture" indicator, which yields a total of: 194 (PlumX).

With a more dissemination-oriented intent and targeting more general audiences, we can observe other more global scores such as:

  • The Total Score from Altmetric: 0.25.
  • The number of mentions on the social network X (formerly Twitter): 1 (Altmetric).

It is essential to present evidence supporting full alignment with institutional principles and guidelines on Open Science and the Conservation and Dissemination of Intellectual Heritage. A clear example of this is:

Leadership analysis of institutional authors

There is a significant leadership presence as some of the institution’s authors appear as the first or last signer, detailed as follows: First Author (Marín García, Juan Antonio) and Last Author (Santandreu Mascarell, Cristina).